We’re here to support you. Lets us know how we can help.

We’ve got your back.

You’ve landed on the ConnectSx support page. If you need help with one of our suite of apps, you’re in the right place! Whether you’re a device manufacture, a distributor, a sales rep, a member of a surgical support team, or hospital administration, our number one priority is to ensure our platform helps you drive new value into your business. Take a look at our support channels below and select the one that best suits your current needs. To provide general feedback, please feel free to email us at any time.


Submit a Ticket

Have an issue or need some help? Click here to submit a support ticket. We will take a look and respond within 24 hours (usually sooner).



We’re BIG FANS of chat. You can find a chat icon in the bottom right corner of our website. Just click, and Voila! Someone from our team will be there to help you during business hours (M-F 8am-6pm CST).


If you prefer having time to carefully craft your message/questions, email is a solid option. You can use this contact form to send us a note. We will typically respond within 24 hours.

Knowledge Base

If you’re more of a do-it-yourself-er, check out our Knowledge Base for articles, documents, videos, and more. Documentation changes as new features are added, so be sure to check here first for advice on using the latest and greatest.

Rather talk to a live human?