Here’s the stuff most people really want to know about.

How does this save money?

ConnectSx allows you to effectively track and manage your devices from the time they leave your warehouse all the way through use in the operating room. This visibility into the supply chain minimizes product wast and helps maximize inventory turns.

Using digital data in creases accuracy in data recording, which in turn reduces errors; and that reduces human intervention, administrative overhead, and ultimately speeds up time to pay.

Sophisticated knowledge delivery extends the effectiveness of your existing sales and surgical teams, and reduces time spent locating information andfielding requests.

A simplified method for UDI tracking, along with accommodations for alternative methods, reduces the burden of compliance measures that can carry overwhelming costs.

To be more direct and to the point: it makes your team–the entire team–more effective. And that always saves you money.

How will this increase efficiency?

With ConnectSx, your team will no longer manually manage and manipulate mediccal and surgical device data through the clinical lifecycle. No more recording part numbers or device identifiers or lot numbers on paper. No more managing sticker barcodes, text messages, and faxed information.

With accurate data recording at the point of scheduling (and before), everything moves faster. And with our mobile inventory apps, there is no guessing which instruments get used when, where, by whom, and for how much, making both the sales and surgical teams more effective.

At the end of the day, reps in the field can spend up to 50% of their time just managing logistics, and primarily because a significatn portion of what they do is manual. Making the shift to automated digital tools will only make everyone more efficient. 

How will this improve patient outcomes?

The entire ConnectSx platform is build around a single question: how can we drive significant value into the surgical and medical device value chain?

By effectively tracking UDIs (unique device identifiers), ConnectSx ensures transparency of use, improving device identification at the individual patient level.

Better management of medical device expirations, inventory lot and serial numbers, and other device-specific data means faster access to recalled or problematic inventory all the way back to the episode of care.

With surgical and cleaning technique guides at your fingertips, ConnectSx improves device use across entire surgical teams and reduces risk of contamination.

By creating transparency in the medical device supply chain, we help manufacturers and hospital systems reduce waste and control costs. And by gathering data at scale, we create space to inspire innovation.

That’s not just good for patients, it’s good for everyone.

How does this help with FDA compliance?

UDI is a reality. With compliance dates on the horizon for even the smallest, most complex instruments and implants (and many compliance dates already past), the pressure is on to find a reasonable, reliable, scalable solution that won’t bankrupt smaller device manufacturers.

ConnectSx has patent-pending methods that are low cost, highly accurate, and just make sense. And our integration with AccessGUDID ensures that your UDIs are valid and the relevant device and product information is accurately represented. Of course, we also accommodate alternative methods like barcodes, data carrier tags, and cross reference to meet any operational need.

With data formatted to allow for future integration into the patient record, this is only the beginning.

Is your platform HIPAA compliant?


We use cloud infratructure with an exectuted BAA with our provider. Data is encrypetd in flight and at rest. We have built our platform to abstract all personally identifiable information from case and procedure information, and continue to develop new and innovative ways to protect your information and minimize the risk of data breach. Finally, we work with Compliance Corporation to ensure we are meeting HIPAA guidance with our overall  business practices.

Can ConnectSx integrate with my existing ERP?


ConnectSx is built with an API-centred architecture. What that means, practically speaking, is that the data coming into and flowing out of ConnectSx can be readily accessed (with the right permissions) not only to drive our mobile and web apps, but also (wait for it) … to integrate your case and inventory activity data with a multitude (yes, we just used that word) of administrative and enterprise applications.

Because all ERPs are not created equal, and most implementations are custom, integration requires engagement with our team to ensure you are getting all the right data in exactly the right way for your internal business systems. If you need more specific information on how we’d make that work, shoot us a note.

What happens if my device fails during surgery - it is dropped and irreversibly damaged, for example?

ConnectSx is not reliant on a single physical device. As a cloud-based SaaS platform, as long as you have a log in, you have access to your data. Break an iPad? Just log into your ConnectSx account from another iPad with the right app installed and you’re all set. Don’t have multiple iPads or iPhones at the ready? Before the case begins, be sure to print out a paper copy of the case documents and, if the worst happens, you’ve got analog on standby. When the case is over, log into the console and record your information from paper to digital to keep all your records straight.

What happens if there is no WiFi in the operating room?

Believe it or not, we’ve thought of that.

If you’re using vTray, before the case begins just download the case data directly to the application. That way you have everything on the local device regardless of your connection to the internet. All actions during the case are managed and stored locally and can be synched with our cloud servers periodically during the case or all at once when the case is complete. Simple.

If you’re using vTrarkr or Console, you will need an internet connection via cell or wifi (for now). If you don’t have a connection, you can manage device use by paper in the OR (just jot down the catalog numbers and quantities), and then quickly put them in the systime when the case is complete and an internet connection is available.

Rest assured, we are working on a robust offline mode for all our applications to ease the concerns when reliable service just isn’t available. 

Can the same data be accessed from multiple devices?


That is, as long as the person logging in to the app has been given access to the relevant data. So if you’re sales rep who likes to have their phone and their tablet and three laptops for easy access, just make sure you have the right credentials and voila, you’re in.  

Does the data from ConnectSx make it into the EMR?

ConnectSx is architected to accommodate consumption of our data in a way that makes sense for the specific Hospital, Health System, or Surgery Center. We do not feed data to the EMR by default, but have built an API-centered infrastructure to allow for that and various other possibilities. If you are interested in learning more about how we can integrate with your specific systems contact us to set up a conversation.

So what does all of this cost?

As a SaaS platform, ConnectSx delivers value without the need for costly hardware and other infrastructure. All you need is a subscription to the service and we manage the rest. But, since every customer’s needs are different, the cost will vary from organization to organization. In general, the fees are per user/per month based on their role.

If you would like to get a better understanding of overall cost for your specific environment, contact us to get a customized quote.