Everything You Need to Know

ConnectSx Beacon is a medical device field inventory and sales logistics platform. It simplifies inventory management, optimizes warehouse-to-OR operations, reduces product waste, improves field visibility, and delivers real-time information to create alignment across teams. See how Beacon works.

Beacon is purpose-built for medical device manufacturers, distributors, and their healthcare partners. It supports roles including sales, operations, finance, customer service, quality assurance, regional managers, and facility managers. See solutions by industry.

You can request a free trial using the 'Request Free Trial' button on any page. Your trial includes a brief setup call to get you started.

Yes! We offer a 14-day free trial with full platform access. A brief setup call is included to get you started. Request yours on any page.

Yes. Beacon provides access to critical data with or without an internet connection. When connectivity is restored, data syncs automatically.

Beacon supports multi-modal scanning including camera, Bluetooth, and keyboard input for maximum flexibility across different environments and devices.

Yes. Beacon includes FDA AccessGUDID integration to read and validate UDI barcodes for FDA compliance and traceability.

Beacon includes AI-driven workflows including AI Case Creation for automating time-consuming processes and surfacing actionable insights. Our Advanced AI Agent ('Kevin') is available as an add-on for teams that need deeper automation. See pricing for details.

Absolutely. Beacon streamlines loaner kit management from request to return, and tracks consigned inventory with automated billing triggers.

Customers typically save 5 to 7 hours per person per week by eliminating manual spreadsheet updates, phone calls for stock checks, and manual reconciliation. Teams also see up to 70% less inventory loss and up to 40% lower shipping costs through better visibility and automated workflows.

Beacon comes with QuickBooks and Xero integrations, FDA AccessGUDID integration, and multiple carrier integrations for real-time shipment tracking.

Yes. We offer standard integrations with 120+ third-party tools through our partnership with Endgrate, plus custom API integrations using our flexible REST APIs for enterprise systems.

Most teams are live in 2 to 6 weeks. Complex integrations with highly customized ERP systems can take up to 6 months, depending on scope and data requirements.

We offer two pricing models: Bundled Pricing (tiers from $459 to $4,950/month based on team size and usage) and Per-Seat Pricing ($75 to $250/month per user based on role, with at least one operations user required). Enterprise pricing is also available. We are the only platform in the space that publishes pricing. View full pricing details.

Bundled plans give you a set number of cases, SKUs, and inventory units at a lower cost per user. They work best if your volume is predictable and your team fits the plan's user count. Per-seat removes all volume caps and prices by role, which is best if your team runs high case volume. Tell us your team size and monthly case volume and we'll price both.

Optional costs may include implementation assistance, custodian licenses, advanced reporting, custom integrations, custom development, and premier support tiers. See what's included with every plan.

All plans require a minimum 1-year agreement. Billing frequency depends on contract size: smaller contracts are billed monthly by credit card or ACH, mid-size contracts are invoiced quarterly in advance, and larger contracts are invoiced annually in advance. Seats and premium features added mid-term are prorated for the remainder of your current billing period.

Yes. Beacon is built on HIPAA-compliant infrastructure with compliant practices throughout. We maintain our HIPAA Seal of Compliance.

Beacon provides role-based access and authorization, encrypted data storage, API key authentication with organization-level access controls, and comprehensive audit trails.

We maintain alignment with SOC 2 Type II and ISO 27001 controls as part of our security program. This includes formal access controls, encryption at rest and in transit, regular vulnerability assessments, and documented incident response procedures. Contact us for our current compliance documentation.

General inventory tools are designed for warehouses and retail. They lack medical device-specific features like FDA GUDID integration, UDI barcode scanning, HIPAA-compliant data handling, loaner kit workflows, and consignment tracking with automated billing. Beacon is purpose-built for the unique regulatory and operational requirements of the medical device value chain.

Enterprise platforms in this space typically require lengthy sales processes, custom contracts, and six-figure annual commitments. ConnectSx is the only med-device inventory platform with published pricing and a free trial. Beacon also offers offline capability, AI-driven case creation, 120+ out-of-the-box integrations, and published implementation pricing. See the full comparison.