Medical Device Software Shouldn’t Be Complicated: Discover a Powerful Alternative

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Software is awesome. You’d expect us to say that—we are a medical device software company, after all.

But the truth is, software—great software—is awesome.

It can put hours back into your week by simplifying workflows or automating repetitive tasks.It can save you money by identifying opportunities to reduce costs.It can increase income by efficiently surfacing data that signals new or hidden opportunities.It can even add years back to your life by identifying bad habits and suggesting alternatives.

Software can simplify how you communicate, improve how you work, and change the way you live.

Like we said: awesome. And that’s not even a complete list.

But here’s the challenge: when it comes to enterprise tools—and especially medical device software—there’s still a perception that truly meaningful, valuable systems must be difficult to learn, hard to understand, complicated to operate, and frustrating to use.

Why is that?

Do Complicated Problems Require Complicated Medical Device Software?

Perhaps this belief comes from the idea that complex business problems demand equally complex solutions. Or perhaps it’s because the industry hasn’t asked itself why so much medical device software has historically been designed to feel overengineered and unintuitive.

We disagree.

As Thomas Aquinas put it, “If a thing can be done adequately by means of one, it is superfluous to do it by means of several.”

In other words, complexity for complexity’s sake is never the right answer.

That’s especially true in healthcare, where medical device software plays a critical role in inventory management, regulatory compliance, billing, and surgical case support. When software gets in the way of its own purpose, it adds risk to the very processes it’s meant to optimize.

Our Guiding Principles for Medical Device Software

As a software company focused on solving complicated problems, we live by a few guiding principles:

• Create value. Remove clicks.
• There’s always a way to make it easier. Find it.
• If your sixth grader can’t figure out how to use it, it’s broken. Try again.
• Never accept the status quo. Anything less is just lazy.

We believe these things not just because we design medical device software, but because we use software too. We know the frustration of opening a tool that’s supposed to be critical, only to find it doesn’t do what you need—or it takes five times the effort for a fraction of the benefit.

Great medical device software must be powerful, but it should also be approachable. If a surgeon’s schedule, a patient’s outcome, or a distributor’s business depends on it, there’s no room for bloated workflows or wasted clicks.

Why Bad Software Happens

Part of the problem is that the barrier to entry for software development has dropped dramatically. Today, hundreds of platforms exist—many designed by people with some knowledge of business problems, but little to no understanding of how to design intuitive, effective solutions.

It’s like asking someone who has lived in a house to design and build a house. Sure, they know what rooms they like. They know they need a kitchen and a bathroom. But does that make them an architect or an engineer capable of delivering the safest, most efficient, most functional home? Of course not.

And yet, in the world of medical device software, we often treat every product as though it’s equally well-designed. That’s how hospitals and distributors end up with clunky systems that frustrate their teams and drag down efficiency.

What Makes Great Medical Device Software?

Like any enterprise system, medical device software is architected, built, deployed, and improved by teams of people with a wide range of skills. But the very best products share three critical traits:

1. They deeply understand the problem.Whether it’s inventory visibility, regulatory compliance, or case billing, the best software starts with real-world problems and designs from the ground up to solve them.

2.They provide the most efficient path forward.

Great software minimizes clicks, eliminates rework, and streamlines tasks so users can focus on what matters most: patients, providers, and outcomes.

3. They evolve constantly.

The best medical device software never stands still. It adapts as regulations change, as healthcare environments shift, and as user needs evolve—always striving to deliver more value with less effort.

When these traits align, the result isn’t just usable software. It’s software that accelerates growth, protects margins, and improves care delivery.

Why Do You Think Google Won?

At the end of the day, why did Google dominate search? It wasn’t the flashiest. It wasn’t overloaded with features. It was simple, intuitive, and obsessively focused on providing the most efficient path to the answer.

That’s exactly the principle the best medical device software must follow. Hospitals, sales reps, and distributors don’t need 20 menus and 50 sub-features—they need the fastest, most reliable way to see what they have, move what they need, and support the surgical cases that change lives.

Anything else is just noise.

The Bottom Line

Software should be awesome. It should give you back your time, save you money, and help you grow. For the medical device industry, that means medical device software must be designed with the same care and precision as the devices themselves: powerful, reliable, and easy to use.

Because if your software doesn’t help your people work smarter, faster, and better—what’s the point?

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